Internet
Fast, reliable whole-home connectivity with managed Wi-Fi options sized to your household.
See Internet plans →Local connectivity
Local connectivity,
backed by real people
and great support.
Internet, television, home-phone and streaming services from a local company serving Norwich, Otterville, Delhi, Waterford and Port Dover.
✓ Local office, local technicians
✓ Serving these communities for decades
Start here
Find out what reaches your street
Availability varies street by street in our communities. Tell us your address and a local associate confirms which services are available — usually within one business day.
✓No obligation, no automated sales call
✓Answered by someone in the local office
Check my address
Thanks — we’ve got it.
A local associate will confirm availability within one business day.
Prefer to talk? Call 519-879-6527 during office hours.
What we offer
Connectivity for real life
Internet, television, home phone and bundled services, supported by a local team.
Television
Television packages and modern viewing options designed around how your household watches.
See television options →
Home Phone
Clear, dependable home-phone service with straightforward support from a local team.
See home-phone options →
Bundle & Save
Combine eligible services for straightforward savings and one local point of contact.
Explore bundles →Why NORDEL
Local by location — and by accountability
We’re not just available in these communities. We’re part of them.
01
Real people, real support
Friendly, accessible support and local technicians — clear explanations, never jargon.
02
Connectivity for real life
Working from home, streaming, staying in touch with family, or keeping the cottage connected.
03
Modern technology, locally delivered
Whole-home Wi-Fi and managed mesh, with supported NORDEL hardware and NORDEL Pro service.
04
A direct stake in the community
When you need help, you’re dealing with a provider that lives where you live.
Coming soon
Live television on supported devices
Velocity Stream will give eligible NORDEL television subscribers access to subscribed live channels, an interactive guide and program search.
Preview Velocity StreamDesigned for eligible subscribers
✓Watch subscribed live TV channels
✓Browse the interactive program guide
✓Search for channels and programs
✓Use supported streaming devices
Useful information
Manage your NORDEL services
Payments
Review accepted payment methods and download the pre-authorized payment form.
Payment information →Equipment
Review television boxes, TiVo, cable modems and home-phone equipment.
Television equipment →Installation fees
Review migrated installation, connection and service-call charges.
View fees →Contact NORDEL
Find office hours, phone numbers, mailing information and service-area details.
Contact information →Ready to get connected?
Talk to someone local about Internet, television, home phone or a bundle for your household.
Welcome to the new NORDEL
A new look, a new website and the same local commitment
NORDEL Cablevision is becoming NORDEL COMMUNICATIONS, with a refreshed identity and a completely new website.
This new chapter brings NORDEL’s long history of serving local communities together with the technical resources and expertise of the Velox Group.
Website under construction
We are carefully reviewing and adding current package, pricing, channel, equipment, service-area and support information. Some pages may show that information is still being prepared.
What this means for you
✓Enhanced ReliabilityA more unified approach to network operations, technology and customer service.
✓NORDEL Pro ServiceLocal technicians who understand our communities and help customers get the most from their services.
✓Modern EntertainmentNew television and entertainment options, including Velocity Stream.
✓Simplified SupportOne customer-support portal for Internet, television, home phone, equipment and account assistance.
✓New Look, Same Local RootsYou will begin seeing the new NORDEL identity on our website, vehicles, uniforms, customer communications and NORDEL Plus equipment.
Our look is changing, but our commitment remains local. We will continue providing dependable connectivity backed by real people and responsive support.
Thank you for being part of the NORDEL community while we complete the new website.
