Internet
Fast, reliable whole-home connectivity with managed Wi-Fi options sized to your household.
See Internet plans →Local connectivity
Local connectivity,
backed by real people
and great support.
Internet, television, home-phone and streaming services from a local company serving Norwich, Otterville, Delhi, Waterford and Port Dover.
✓ Local office, local technicians
✓ Serving these communities for decades
Start here
Find out what reaches your street
Availability varies street by street in our communities. Tell us your address and a local associate confirms which services are available — usually within one business day.
✓No obligation, no automated sales call
✓Answered by someone in the local office
Check my address
Thanks — we’ve got it.
A local associate will confirm availability within one business day.
Prefer to talk? Call 519-879-6527 during office hours.
What we offer
Connectivity for real life
Internet, television, home phone and bundled services, supported by a local team.
Television
Television packages and modern viewing options designed around how your household watches.
See television options →
Home Phone
Clear, dependable home-phone service with straightforward support from a local team.
See home-phone options →
Bundle & Save
Combine eligible services for straightforward savings and one local point of contact.
Explore bundles →Why NORDEL
Local by location — and by accountability
We’re not just available in these communities. We’re part of them.
01
Real people, real support
Friendly, accessible support and local technicians — clear explanations, never jargon.
02
Connectivity for real life
Working from home, streaming, staying in touch with family, or keeping the cottage connected.
03
Modern technology, locally delivered
Whole-home Wi-Fi and managed mesh, with supported NORDEL hardware and NORDEL Pro service.
04
A direct stake in the community
When you need help, you’re dealing with a provider that lives where you live.
Coming soon
Live television on supported devices
Velocity Stream will give eligible NORDEL television subscribers access to subscribed live channels, an interactive guide and program search.
Preview Velocity StreamDesigned for eligible subscribers
✓Watch subscribed live TV channels
✓Browse the interactive program guide
✓Search for channels and programs
✓Use supported streaming devices
Useful information
Manage your NORDEL services
Payments
Review accepted payment methods and download the pre-authorized payment form.
Payment information →Equipment
Review television boxes, TiVo, cable modems and home-phone equipment.
Television equipment →Installation fees
Review migrated installation, connection and service-call charges.
View fees →Contact NORDEL
Find office hours, phone numbers, mailing information and service-area details.
Contact information →Ready to get connected?
Talk to someone local about Internet, television, home phone or a bundle for your household.
Service Alert • Delhi Area
Service outage affecting Delhi customers
We are aware of the outage affecting customers in the Delhi area.
A NORDEL fibre line serving the area was damaged after an oversized load brought down a hydro pole and severed the fibre line.
Crews are on site and actively working to restore service.
Repair work is being coordinated with other crews to ensure the highway area is safe while the damaged fibre and hydro infrastructure are restored.
Estimated restoration time
At this time, we do not have an estimated time of restoration.
Our teams are working as quickly and safely as possible to repair the damage and restore service.
Customers affected by this Delhi outage do not need to report it separately.
We will update this notice as soon as additional information becomes available. Thank you for your patience and understanding.
Updated September 10, 2026 • NORDEL Communications